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The Growth Letter.

Practical ideas on growth, technology, sales and systems. No motivational wallpaper.

11 articlesThe Growth Letter
Technology6 min

GEO: Generative Engine Optimization explained

GEO is the practice of optimizing content for AI-generated search results. Here is how it differs from SEO and AEO, and what to do about it.

01 / 11
Read article: GEO: Generative Engine Optimization explained
Marketing8 min

Local SEO for small businesses: a practical guide

The fundamentals of getting found locally - without paying for ads or hiring an agency.

02 / 11
Read article: Local SEO for small businesses: a practical guide
Business Growth4 min

Your customers are already searching

The question is whether they find you - or a competitor with a worse product and a better map pin.

03 / 11
Read article: Your customers are already searching
Business Growth6 min

How to choose the right growth partner for your business

Not another vendor. A partner. Here's how to tell the difference - and what to ask before you commit.

04 / 11
Read article: How to choose the right growth partner for your business
Lead Generation5 min

More traffic isn't growth if nobody answers the phone

Traffic without a response system is just a more expensive way to lose the same lead.

05 / 11
Read article: More traffic isn't growth if nobody answers the phone
Technology6 min

What is AEO? Answer Engine Optimisation explained

Search isn't just search anymore. AI answer engines cite sources - and your business needs to be the cited answer.

06 / 11
Read article: What is AEO? Answer Engine Optimisation explained
Automation3 min

Don't automate chaos

Automate a defined process. Automating an undefined one just makes the mess faster.

07 / 11
Read article: Don't automate chaos
Automation7 min

Business automation without the hype

What automation can actually do for a small business - and what it can't. A practical, no-hype guide.

08 / 11
Read article: Business automation without the hype
CRM4 min

Don't buy a CRM to organise a process you haven't defined

The tool is the last step. The process is the first. Buying software to fix a process problem is expensive hope.

09 / 11
Read article: Don't buy a CRM to organise a process you haven't defined
Business Growth6 min

Growth doesn't break in one place. It leaks.

Stop looking for the one big problem. Find the small leaks compounding against you.

10 / 11
Read article: Growth doesn't break in one place. It leaks.
Strategy5 min

The service is not the moat. The relationship is.

Productise the service. Build the network around it. The moat is distribution, not delivery.

11 / 11
Read article: The service is not the moat. The relationship is.

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